Your privacy is important

June 30, 2020 – The California Privacy Rights section below was updated in compliance with the California Consumer Privacy Act.

This site is restricted to users from the United States and those not governed by privacy policies of the European Union. Users from the European Union are advised not to disclose personal information on this site.

By using this site or making purchases at our stores, you consent to this Privacy Policy. You should also review our Safe Shopping Promise for online purchases.

How is personally identifiable information collected?

We collect and store information you provide in our stores and through our digital properties, primarily through the sales transaction and customer registration processes, but may also include other processes such as sweepstakes sign up, survey responses and email registration. We may also obtain personal and non-personal information from third-party providers.

To opt-out of any communications from Computers Plus or Other Partner Companies, refer to the subscribe/unsubscribe sections below.

What personally identifiable information is collected?

In order to provide you superior service, communicate marketing promotions which we believe will be of interest to you, and to administer our business, Computers Plus retail stores and Computers Plus Online may gather the following personal information (except where prohibited by law): salutation, name (first/middle/last), billing and shipping addresses, company name (if applicable), email address, phone/fax number (if applicable), transactional information, payment type (VISA, Check, Cash, etc.), and other information you have provided or may provide in the future, or that we have received from 3rd parties.

To enhance your Computers Plus Online experience, we also collect information as to which pages you visit, search terms used, etc. – in order to measure the effectiveness of our website and identify areas for improvement (product selection, site performance and/or to streamline the purchasing processes). We also collect this information to create a more personalized online shopping experience and personalized marketing campaigns based on your preferences.

How is the collected information used?

Computers Plus retail stores and Computers Plus Online use your personally identifiable information to provide superior service in the following areas: to process, fulfill and track online orders and in-store pickup reservations; bill your credit card for purchases; respond to your customer service inquiries or requests; provide requested services such as rebate redemption and warranty coverage; offer information regarding products and services based on your interests or past purchases; hold contests, giveaways, drawings and promotions; administer shopping or reward club accounts; conduct and administer surveys; communicate targeted marketing/sales material via print and digital means; set up commercial accounts; sign up for new credit card promotions; or use it for other general business purposes to further enhance our business relationship with you.

How do we use cookies and technology in our website?

Computers Plus Online sets cookies on your computer to record certain information during your online visit (session). The benefit to you is the ability to save items added to your Shopping Cart and store them on our server for future reference (up to 30 days). These cookies do not gather sensitive information like your name, address, etc., if you do not specifically give that information to us voluntarily. If you have given us that information, cookies enable us to recall it (and save you the trouble of entering it all over again) each time you visit our site. Our web server collects the addresses of the web sites visitors came from before visiting our site, which browser was used to view our site, and search terms entered on our site. We track the pages visited to help us understand how customers use our site. This helps us make decisions on how to create a better experience for you in the future. At your option, if you delete our cookies, you will limit our ability to personalize the site for your next visit. However, deleting a cookie will not prevent you from visiting our site and making purchases.

Google Analytics

Our Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). This analytical tool uses cookies and similar technologies to help analyze how users use the Site. The information generated about Site usage, including visitor IP address, is transmitted to Google. This information is then used to evaluate visitors’ use of the Site, compile statistical reports on website activity, and provide other services relating to website activity and internet usage. Google may also collect information about Site visitors’ use of other websites. Google offers the ability to opt out from tracking through Google Analytics cookies; for more information, visit http://tools.google.com/dlpage/gaoptout.

Advertisers

We use outside advertising companies (“Advertisers”) to serve advertisements on the Site. Please be advised that such Advertisers may place or recognize a unique cookie on your browser (including through use of pixel tags). If you would like more information about this practice and to learn about your choices in connection with these practices, please visit http://www.networkadvertising.org/managing/opt_out.asp and http://www.aboutads.info.

You can visit the Network Advertising Initiative website to opt out of third-party cookies.

Who are the third party entities with whom we may share your personally identifiable information?

 

Third party service providers:

Computers Plus retail stores and Computers Plus Online may provide your name, address and email address to reputable organizations that help us to fulfill services to you on our behalf. For example, we may use such third party service providers to authorize credit card transactions, ship packages, activate gift cards and warranties, schedule and perform product installations, administer service programs, help us maintain records and analyze sales data, augment and improve the accuracy of our customer records, and distribute print and digital communications to you with our offers or important information on our behalf. None of these third party service providers are authorized to use your information for any purpose other than to provide the above stated services for which they contract with us to perform.

Links to Third Party Sites:

Computers Plus Online contains certain links and ads to third party websites, such as our vendors’ websites and links to other websites intended to facilitate our customers’ shopping experience. We are not responsible or liable for the privacy practices or content found on these websites. We recommend that you check the privacy notice of each website you visit. Links to third party websites are provided solely for your convenience and any submission of data to such websites shall be at your sole risk.

Other Partner Companies

We may occasionally share your name, mailing address and purchase information on a limited basis with select companies that offer products and services that may be of interest to you. We never share email addresses or telephone numbers with any of these third-party companies. If you prefer that we do not share your information with outside partner companies, you may so indicate as noted in the unsubscribe section below.

How do I unsubscribe from Computers Plus sharing my information with other companies?

  • Unsubscribe by Letter

    Write to us and let us know what you would like to receive or not receive. You can send your letter to: Communications Department, 4119 Leap Road, Hilliard, Ohio 43026
    Note: Please be sure to include your full name, address and phone number and tell us you want us to no longer provide your name and address information to other companies. This will allow us to correctly identify you in our systems and process your request.

  • Unsubscribe by Email

    Email us at unsubscribe@computersplus.com Note: Please be sure to include your full name, address and phone number and tell us you want us to no longer provide your name and address information to other companies. This will allow us to correctly identify you in our systems and process your request.

Text/SMS Policy

  • Information Collection, Use, and Sharing:
  • We are the sole owners of the information collected through this SMS text message service. We only have access to/collect information that you voluntarily give us via text message or other direct contact from you. We will not sell or rent this information to anyone for marketing purposes.
  • We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Security:

  • We take precautions to protect your information. When you submit sensitive information via text message, your information is protected both online and offline.

Updates:

  • Our Privacy Policy may change from time to time and all updates will be posted on this page.
  • Your Access to and Control Over Information:
  • You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website.

Cookies:

  • We do not use cookies in relation to our SMS text message service.

Links:

  • This SMS text message service may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our service and to read the privacy statements of any other site that collects personally identifiable information.

Contact Us:

  • If you have any questions about this privacy statement, you can contact us at info@computersplus.com.

General Information:

  • Our SMS text message service is intended to provide you with the latest updates and services offered by Computers Plus. By subscribing to our service, you agree to receive SMS messages from us at the phone number you provided for such purposes.

Subscription Consent:

  • By opting into our SMS text message service, you consent to receive messages from Computers Plus at the phone number you provided. Standard message and data rates may apply according to your service provider. You may receive occasional messages from us regarding our services, updates, and promotions.

Opt-Out Policy:

  • You can opt-out of our SMS text message service at any time by texting STOP in reply to any message you receive from us. Upon receiving your opt-out request, we will cease sending you messages for the service you subscribed to.

Changes to This Policy:

  • We reserve the right to make changes to this privacy policy at any time. Such changes will be effective immediately upon posting to this page. Your continued use of our SMS text message service following the posting of any changes to this policy will be deemed your acceptance of those changes.

 

How do I subscribe to / unsubscribe from Computers Plus and Computers Plus Online emails or postal mailings?

There are various methods for letting us know if you would or would not like to receive Computers Plus and Computers Plus Online postal or email promotions. (Please note that if you opt out of our email marketing communications, you may still receive business-related communications such as order and shipping confirmations, product recall information or other administrative communications.)

  • Subscribe / Unsubscribe Online

    For email, visit our Email Preference Center where you can sign up to receive our various marketing promotions or request to no longer receive specified marketing promotions. All promotional emails we send you also contain a link allowing you to opt out of these specific emails in the future. Click on the relevant link and follow the simple instructions.
    For postal, just access our Postal Preference Center to express your preferences.

  • Subscribe / Unsubscribe by Letter

    Communications Department, 1414 Hirschland Road, Suite C, Evansville IN 47715
    Note: Please be sure to include your full name, address and phone number and tell us you want us to no longer provide your name and address information to other companies. This will allow us to correctly identify you in our systems and process your request.

  • Subscribe / Unsubscribe by Email

    Email us at unsubscribe@computersplus.com
    Note: Please be sure to include your full name, address and phone number and tell us you want us to no longer provide your name and address information to other companies. This will allow us to correctly identify you in our systems and process your request.

  • Subscribe / Unsubscribe In-Store

    While visiting our retail stores, you may request to subscribe to or unsubscribe from our postal mailing lists. Please note; in order to adhere to legal guidelines involving unsubscribing from email, we cannot record your email preferences in store; this can only be accomplished through one of the other methods described above. If you opted out of receiving our postal or email marketing communications, please allow us a reasonable period of time to honor your request, as some promotions may already be in process. For email subscriptions, please allow up to a maximum of 10 business days for us to make the requested changes. Removal from our print advertising list may take up to 4 – 5 weeks, depending on the mailing cycle updating process. Of course, you always have the option to re-subscribe to our mailing lists By following the instructions listed above.

How do I make changes in the information I previously provided?

For registered users, sign in using online account name and make changes to the information you previously provided.

How do we protect the security of your Computers Plus Online order information?

Computers Plus Online are concerned about your privacy and the security of your important personal information. We always use industry standard encryption technologies when transferring and receiving any data that you exchange with our site. We employ the same industry-standard Secure Sockets Layer (SSL) technology that is used by major banks and stock brokerage firms to conduct business via the Internet. This encryption procedure “scrambles” the information you send us and makes online transactions extremely safe.

Sensitive information, such as financial information, will only be collected through secure web pages. Most browsers will display a green “padlock” icon indicating you are browsing on a secure page.

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you via this site.

For complete details, please see our Safe Shopping Promise.

How do we handle information related to children?

This site is not intended or designed to attract children under the age of 13. We do not knowingly or intentionally obtain any personally identifiable information from any person we know to be under the age of 13.

California Privacy Rights

California residents may have certain privacy rights under the California Consumer Privacy Act (“CCPA”) which apply in addition to the terms and conditions of this Privacy Policy.  California residents may learn more about their rights under the CCPA by clicking here.

How can you contact us with questions regarding this Privacy Policy?

If you have questions or concerns about our Privacy Policy, you may contact us by writing to: Computers Plus, 1414 Hirschland Road, Evansville IN 47715 or calling Customer Support. Please remember to include your postal address, email address and phone number with your correspondence.

How am I notified of Privacy Policy changes?

As we continue to grow our businesses and improve our services, we reserve the right to change or modify this Privacy Policy at any time. If there are changes or additions, we will post them. If you disagree with any of those changes or additions, you may exercise the opportunity to opt out of receiving postal and/or digital promotion from us by using the procedures described below. If you are concerned about how your information is used, please check back at this site periodically.

THIS PRIVACY POLICY IS CURRENTLY IN EFFECT.

Disclosure exceptions:

Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary: to comply with legal process such as a search warrant, subpoena or court order; to protect against misuse or unauthorized use of our website and/or Computers Plus Online; to protect Computers Plus, Inc.’s rights and property; or during emergencies, such as when we believe someone’s physical safety is at risk.

In addition, as we develop our business, we may buy or sell assets or business offerings. Customer information, email addresses, and visitor information are generally among the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution, including, but not limited to, a bankruptcy proceeding. The effective date of this Privacy Policy is November 10, 2017.

DigiCert Authentic Site

Authentic Sites like computersplus.com use a DigiCert Secure Server Digital ID to offer proof of identity, to enable secure communications and to encrypt translations with site visitors through their web browser connections. The only way to be sure of a web site’s authenticity is to view the site’s Digital ID. Viewing a site’s ID assures that you are not being “spoofed” (i.e. the site is real and not an impostor) since it contains:

  • The name of the company which owns the web site (e.g. Computers Plus, Inc.)
  • The site’s registered Internet address (e.g. www.computersplus.com)
  • The name of the Secure Server Certification Authority under which DigiCert issued the Digital ID (RSA Data Security or DigiCert)