The key to closing more sales lies in your absolute conviction of your product.
You don’t have to be a snake oil salesman to have absolute conviction in your wares. Once you’ve seen your clients and prospects get the results from your product, you start to become confident that your stuff works. The more you believe your stuff works, the more your prospects can see the conviction in your eyes.
Whether you know it or not, the salesman speaks three primary languages
. First, the language spoken with the tongue, the words that come out of our mouths and the sounds we make. Then body language. When the words are flowing, the body takes action to reinforce our words. The third language is telepathic. You know when you have a feeling something isn’t right? That’s the third language urging you to pay attention.
Prospects fail to buy when those three languages don’t line up in their salesperson. If a person’s words say one thing, but their body language and aura something else, prospect confusion sets in, and the deal is lost.
It’s simple: if your words and motions don’t line up you will confuse the prospect’s subconscious.
If you say something, but are unsure of the validity of the statement, your body will give it away. When we see someone’s mouth say “yes,” but their head shakes “no,” our subconscious pauses and senses something isn’t right. On the flip side, if you can get all three languages to line up, you’ll speak from a position of confidence. Confidence closes sales.
For most of us, the body refuses to lie. You’ve must be 100 percent congruent in what you say, what you mean and what you do. One way to stay congruent is by educating yourself on your product. The more you know, the less you have to make up and bullshit your way around.
When I sold cars, I watched a lot of salesmen screw themselves out of lay down sales
. The prospect would love the ride, they’d be ready to do paperwork, then the salesman would destroy the bond they had built by giving a signal of uncertainty. The signal of uncertainty is almost impossible to hide. The eyes always give it away. If you don’t know the answer to something, don’t lie or guess. Lying and guessing will come out in your body language, and you will break the bond you’ve created.
Instead, answer unknown questions with honesty. If you don’t know, tell your potential client you don’t know, but will find out. Better to appear foolish than appear dishonest. People buy from dumb people all the time. No one wants to buy from someone dishonest. Only stone cold sociopaths can tell lies with their mouth and body at the same time. Focus on being honest. When you are honest, you are confident.
The best part about educating yourself on your product is it gives you the answers you need to handle objections
and questions. The more you know, the more you believe, then the more you can sell. When prospects believe you know your product inside and out, they buy. Did you know they will buy based on your conviction and confidence over their desire to own the benefits of the product?
The person makes the sale, not the product. Products are just things, the means to a solution to the problem the prospect is facing. The confidence in the salesperson is what assures the result the prospect wants and triggers them to make a buying decision.
The moment you have absolute confidence in yourself and your product is the moment you will see a dramatic upswing in your sales and closing ability. In the video below, I’ll share a story about a con man who was so convincing men everywhere believed in his trickery. Even after they had been fooled!